SHOPPING INFORMATION

Silver becomes black because of hydrogen sulfide (sulfur), a substance that occurs in the air. When silver comes into contact with it, a chemical reaction takes place and a black layer is formed. Also sweat (which ammonia occurs in) raises the acidity of the skin and could tarnish the silver

Our guarantee valids for one year and for claiming please send an email to gallery@uc-silver.com and please attach photo of our product and certificate guarantee. Our team will assist you to claim the guarantee of our silver product.

Our products offer you the best quality that you can find in Bali and we guarantee that our silver contain higher than 925 which is international standard.

We do sell wholesale. For further information about our wholesale, please contact us by email to info@uc-silver.com and our team will assist you to the wholesale department.

We are excited to deliver our jewelry worldwide with no cost, means it’s free shipping. We supply express: DHL, UPS, FedEx and POS, according to our customers as time requirement. We will recommend suitable shipping method for you.

PAYMENT INFORMATION

The payment is taken from your bank account after you receive an email (either from your bank account or PayPal).

Wishlist are collections of desired products saved by customers to their user account, signifying interest without immediate intent to purchase. Offering wish lists is an effective way to reduce shopping cart abandonment and fulfill sales from customers who showed intent but didn’t end up purchasing.

You may change or cancel delayed items from your order. To change or cancel your delayed items please contact our Customer Service team on +62 811 3892 666.

All available items will be sent out immediately.  If items have been delivered then you will need to contact our Customer Service for returns procedure.